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Welcome to Nepal Garments, An Online Store to Buy Beautiful Products from Nepal!

 

Frequently Asked Questions

Export-Focused FAQs - Nepal Garments

Do you export garments internationally?

Yes. Nepal Garments exports to Europe, USA, UK, Australia, and other international markets.

What export documents do you provide?

We provide all required export documents, including:
 
  • Commercial Invoice
  • Packing List
  • Certificate of Origin
  • HS Code details
  • Bill of Lading / Airway Bill
  • GSP / Preferential documents (if applicable)

Are your products eligible for duty benefits (GSP/LDC)?

Yes. As Nepal is an LDC country, eligible products may receive duty-free or preferential access in selected markets, subject to importing country rules.

What HS codes do you use for garments?

HS codes vary by product type and fabric. We declare accurate HS codes as per international customs standards.

What Incoterms do you support?

We support EXW, FOB, CFR, and CIF, depending on buyer preference.

Which shipping methods do you use?

We ship via air cargo for small/urgent orders and sea freight for bulk shipments.

Do you handle customs clearance in Nepal?

Yes. We manage complete export customs clearance from Nepal.

Can you label products as per international compliance?

Yes. We follow buyer-specific requirements for:
 
  • Care labels
  • Size labels
  • Country of origin labeling
  • Buyer branding and barcodes

Do you meet international quality standards?

Yes. We follow AQL-based quality control and buyer-defined inspection standards.

Can a third-party inspection be arranged?

Yes. SGS, BV, Intertek, or buyer-nominated inspection agencies are welcome.

What is your export lead time?

Export orders typically take 20-45 days, depending on quantity, fabric sourcing, and design.

How do international buyers communicate with you?

A Buyers can contact us via email, WhatsApp, Zoom meetings, or direct factory visits.

SHIPPING

WHEN CAN I GET MY ORDER?

Please check our Shipping and Delivery for a detailed breakdown of Logistics timeliness.

Do You Ship Internationally?

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How Long Will It Take To Get My Package?

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PAYMENT

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Order and Returns

How do I place an Order?

Follow these steps to place an order with us online:

  1. Add an item to your shopping cart by clicking the "Add to Cart" button on the item's product page.
  2. Click on "Cart" at the top right corner of our website to review your car.
  3.  If your cart looks correct, click on "checkout" and follow the instructions until your order has been confirmed. You'll know your order is complete when you see our Order Confirmation page with your order number.

How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

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How Do I Track My Order?

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WHAT IF I NEED TO RETURN?

Our products are of the highest quality and are handmade. We inspect every item before shipping out. In case of wrong sizing or designer issue refer to return policy.

 
 
 
 


 

 

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